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Service Advisor
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Details:
Job ID: 119888
Position: Service Advisor
Job category: Customer Service, Call Centre
Rate/Salary: 19500£
Job location: East Midlands - ()

Driven Motor Jobs
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DESCRIPTION

Service Advisor

An exciting opportunity has arisen to join a busy Motor Dealership as a Service Advisor. The company prides itself on delivering a consistently high standard of customer care at all times, and is seeking an experienced Service Advisor to join their team - although they will look to consider someone who has worked in a busy customer facing retail environment.

Main Job Function:

As Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Receive customer enquiries by telephone and in person, and successfully convert these into bookings maximising service, sales and profitability by selling core, value added and incremental products. To accurately record vehicle information, service history, and effectively follow-up and prospect customers.

Key tasks include:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers` needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices

Experience Required:

Previous or current experience as a Service Advisor or a busy customer facing†role along with a stable working history. You will need to be extremely customer focused to be considered for this superb position.

A full valid driving licence is also essential for this role.

The ideal person will have a friendly approach to customers and an engaging personality with great attention to detail offering the highest levels of customer satisfaction.†

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.

NB: Your details will not be sent to any of our client`s without your permission.

To apply please send your CV in the strictest confidence†to†Katy Gant on†katy@drivenmotorjobs.com†01603 717858 / 07432 298503

Driven Motor Jobs

Previous Motor Trade Dealership experience is essential,†


We specialise in automotive recruitment and the following positions: Accident Repair Centre Manager, Accountants, Aftersales Manager, Area Manager, Bodyshop Advisor, Bodyshop Assessor, Bodyshop Manager, Business Development Manager, Business Manager , Dealer Principal, Estimator, Fast Fit Technician, Fast Fit Manager, F & I Manager, General Manager, General Sales Manager, Group Aftersales Director, Group Aftersales Manager, Mechanic , MET Fitters, Panel Beater, Paint Sprayer, Panel Beater, Parts Sales Representative, Master Technician, Motor Cycle Mechanic, Motor Cycle Technician, Vehicle Technician, LCV Technicians, Trade Parts Representative, Parts Advisor, Parts Manager, Receptionists, Regional Sales Manager, Sales Administrator, Sales Controller, Sales Executive, Sales Manager, Senior Service Advisor, Service Advisor, Service Manager, Service Team Leader, Technicians, Tyre Fitters, Valeters,
Warranty Administrator, Warranty Manager, Workshop Controller,

All available across the South East, London, East Anglia and the Home Counties, and regularly match candidates to motor trade jobs in Bedford, Luton, Northampton, Harlow, Bury St Edmunds, Beccles, Bishop Stortford, Cambridge, Southend, Chelmsford, Brentwood, Huntingdon, Milton Keynes, Harlow, Colchester, Norwich, Ipswich, Grays, and Northampton.

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