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Automotive Aftersales Executive
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Details:
Job ID: 137977
Position: Automotive Aftersales Executive
Job category: Customer Service, Call Centre
Rate/Salary: 21000£
Job location: East Anglia - ()

Driven Motor Jobs
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DESCRIPTION

Motor Trade Jobs - Automotive Jobs - Aftersales Executive - Service Advisor - Parts Advisor

Our valued and professional client is looking for a Motor Trade Aftersales Executive to work with their friendly team. 

Monday to Friday Shifts (1in3) - 07:00-17:00, 08:00-18:00, 09:00-17:00
1 in 4 Saturdays, 8.00am to 4.00pm

Requirements

Excellent communication skills;

An interest in developing your technical mechanical knowledge;

Commitments to delivering customer excellence;

A good standard of verbal and numerical reasoning;

Computer literacy with a keen eye for detail;

Good Telephone Manner;

Previous experience in a target driven role desirable but not essential;

Hold a full driving licence as you will be moving cars around;

 Your key responsibilities will include:

- Managing the flow of information between the Workshop Team, your colleagues within the wider Aftersales Department and the customer.
- Accurately qualifying and documenting the customer`s needs and requirements.
- Confirming information such as the customer`s contact details and payment method.
- Calculating workshop capacity using a bespoke system.
- Managing the allocation and administration of courtesy service vehicles.
- Ensuring that customers fully understand the work that has been carried out.
- Proactively addressing any issues.

Necessary requisites for this position are as follows:

- Previous experience in the same or a similar role.
- A full UK driving licence.

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.

NB: Your details will not be sent to any of our client`s without your permission. 

To apply please email your CV in the strictest of confidence today to Nicola MacDonald at Driven Motor Jobs 07939 499863 or nicola@drivenmotorjobs.com [1] 
 
AUTOMOTIVE RECRUITMENT AGENCY FOR MOTOR TRADE JOBS 

Driven Motor Jobs

Links:
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[1] mailto:hannah@drivenmotorjobs.com

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