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Claims Handler
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Details:
Job ID: 141528
Position: Claims Handler
Job category: Financial Services, Insurance, Banking
Rate/Salary: 16000-22000 Per Annum + excellent benefits and bonus
Job location: North West - (Bolton)

F1rst Commercial Recruitment
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DESCRIPTION

Our client is a market leading insurance support specialist based in North Manchester.

Due to ongoing expansion they are looking to add to their claims handling team and as such, need self-driven, confident and experienced customer support professional to join their claims team.

Duties include but are not limited to:

* Manage case load of claims efficiently and proactively
* Settling/declining claims
* Working to Service Level Agreements
* Working to customer quality standards
* Dealing with insurance companies and customers over the phone, via email and in writing
* Writing reports from templates so good communication skills
* Supporting claims to settlement
* Updating and creating repair schedules
* Dealing with sometimes upset and difficult customers

We are looking for:

* Experience within claims insurance would be a distinct advantage but otherwise, a good phone based customer service background
* Excellent customer service and organisational skills
* Ability to communicate effectively
* Ability to thrive in a fast paced target driven environment
* Good IT skills
* Professional telephone manner

In return you can expect:

* £16k-£22k (dependant on experience)
* Bi annual bonus scheme
* 20 days plus bank holidays (rising to 25)
* 3% matched pension contribution
* 8-5, 8.30-5 or 9-6 hours Monday to Friday
* Opportunity for overtime
* Good career prospects

If you are interested in this position please contact one of the team on 01613593111 or email a copy of your CV and current salary, quoting reference number: SSCH2810 and where you saw the job advertised.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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