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Senior Service Advisor
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Details:
Job ID: 144928
Position: Senior Service Advisor
Job category: Customer Service, Call Centre
Rate/Salary: 25000£
Job location: East Anglia - Suffolk, Essex ()

Driven Motor Jobs
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DESCRIPTION

Senior Service Advisor Jobs: Senior Service Advisor Jobs in Cambridgeshire - Service Reception Manager Jobs:

Monday to Friday 08.00-18.00

Saturday 08.30-12.30 (on a rota)

Salary £25,000 + Bonus

Driven Motor Jobs are looking for a Senior Service Advisor / Service Team Manager / Service Reception Manager / Senior Service Advisor for their client, who is a well established main dealership offering a highly competitive package and fantastic benefits.

As a Service Team Manager within this organisation you will receive all the usual benefits working for a professional franchised business.

The main function of Senior Service Advisor is to manage and control the running of the service department along with other Senior Service Advisors. You will train and develop the staff and continue to improve customer satisfaction, including improving processes and efficiencies as well as marketing the service department to continue growth through this busy franchise department.

Type of Role:
The position of Senior Service Advisor is a full time permanent role.

Key Tasks & Responsibilities:
-Fully responsible for the departments P & L and budgets
-Management of customer satisfaction
-Training and development of staff
-Management and control of WIP, warranty and debtors
-Aftersales marketing
-Aftersales Franchise Standards
-Workshop diary and bookings
-Technicians efficiencies, idle time and recovery rates

Experience & Requirements for a Senior Service Advisor:

It is essential that you have previous experience within a Main Dealership Service Department. The ideal person will have previous experience of being a Service Advisor / Senior Service Advisor / Service Reception Manager, a good communicator, well organised, sets high standards and can deliver results. A full UK driving licence is essential.

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.
 
NB: Your details will not be sent to any of our client`s without your permission.

To apply please forward your CV in the strictest of confidence to Nicola MacDonald at Driven Motor jobs nicola@drivenmotorjobs.om [1] 07939 499863
 
Driven Motor Jobs for your next Motor Trade Job

Links:
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[1] mailto:nicola@drivenmotorjobs.om

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